Our Commitment

We take our responsibility to provide a safe platform for buying and selling on our platform very seriously.
We do this by actively screening for potential
problems, by investigating issues brought to us
by you and other members of our clan,
and by responding quickly and appropriately
it’s our job to provide an online marketplace deserving of your trust
Our clan, including you, helps us make sure
Banex Online Plaza is the safest and most trusted platform to
buy and sell Mobile  online in Nigeria. Protecting and keeping
you safe is a top priority.

 

Our Promise

When you pay On Banex Online Plaza, we guarantee
that you’ll receive your order as described and we
protect you 100% if you don’t. If you choose to pay on delivery however, we’re
unable to offer the same level of protection
unfortunately.

We Protect You 100% When You Pay Securely In Our Platform

  • Enjoy Buyer protection for eligible purchases.
  • If something goes wrong, we help make it right

with a refund, repair, or replacement.

Shop With Complete Confindece

We don’t just say we protect you—we back it up 100%. You’re part of the Banex Online Plaza clan and we protect clan members.

If you pay for an eligible item in advance and things somehow don’t go as planned—we’ll help you make it right.

We monitor. We listen. We take action. We protect & keep you safe

You Have The Power To Choose & Provide Feedback About Sellers

 

  • Product Quality (does the product match the

seller’s description regularly?)

  • Delivery Rate (does the seller deliver regularly?)
  • Communication (how accessible and responsive

is the seller?)

Help us protect the Banex E-plaza Clan and you from poor

sellers by rating and reviewing

SECURITY

Banex E-plaza uses a variety of safeguards, Security and monitoring tools to protect you, including proprietary technology solutions.

TRANSPARENCY

Banex E-plaza makes it easy to learn about items and sellers before you place an order.

SUPPORT

Banex E-plaza has several teams working on your behalf to keep you safe, answer questions, and resolve issues if they arise.